Kim Eriksen commented
+1 for detailed history of the notes and dialogue.And +1 for expanding the Zendesk app!Today the Zendesk app shows the customers Shopify orders in Zendesk - would be awesome with customers Zendesk...
View Articlewthomasoh commented
Agreed Jonathan, that would be great - combining that with an autonote when you email them would be perfect. It would be great if I needed to let them know something was shipping late for instance, and...
View ArticleJonathan Snook commented
Because it's just a text box that gets saved, adding a timestamp only tells you the last time it updated and not all the times. Eventually, I'd like to get to a point where you can see more individual...
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